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Warranty Request

HOMEOWNER SUPPORT

At Countryside Homes, our commitment to you continues after you receive the keys to your new home. If you experience an item that you believe may require warranty attention, our team is here to help.

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Please complete the warranty request form below with your contact information, property address, and details about the item you would like us to review. Providing photos when possible can also help our team better understand your request.

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Once your request has been received, a member of the Countryside Homes team will review the information and follow up with you regarding next steps.

Before Submitting Your Request

SUBMIT A REQUEST

Before Submitting Your Request

Please provide as much detail as possible about the issue, including where it is located in the home, when you first noticed it, and any other information that may be helpful.

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For urgent situations that could cause immediate damage or present a safety concern—such as an active water leak, suspected gas leak, electrical emergency, or loss of heating during extreme weather—please contact the appropriate emergency service or utility provider immediately.

Warranty Request Form

Photos of the Issue

Photos can help our team better understand your warranty request. After submitting this form, please email any relevant photos to countrysidehomesid@gmail.com and include your name and property address in the email.

Submitting a warranty request does not confirm that an item is covered under your home warranty. Warranty coverage is subject to the terms, conditions, exclusions, and applicable warranty documents provided with your Countryside home.


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